Field Manual 01: Managing Anger & Reactivity at Work

A concise, no-BS guide to staying composed at work even when you're seeing red.

Learn to spot early warning signs, defuse triggers in real time, and rebuild credibility after a blow-up — without the fluffy self-help talk.

Have you had a few outbursts you regret?

Are people calling you intense, defensive, or "not collaborative"?

Or you've gotten the talk from your manager to "tone it down"?

This guide is for you.

• Learn your own personal warning signals to intercept anger & reactivity before it gets out of hand.
• Get simple techniques to work with and reset your anger in high-stakes moments so you keep focused and professional.
• And for those times you do end up stepping in it? This guide will help you with things you can do to mitigate the damage and recover.

Part of the Emotional Intelligence MBA series, this guide is based on my 30+ years experience in the trenches as an employee, manager, executive, founder, and board advisor.

Inside this 60-page Field Manual you’ll learn:

• The difference between useful anger and destructive reactivity
• Early body signals that warn you before you blow up
• Simple breath and focus techniques for in-the-moment control
• Stock phrases and delay tactics for high-stakes conversations
• Common scenarios that trigger anger and what to do
• Clean-up steps when you’ve lost it without tanking your reputation

Field Manuals are like having a back channel executive to give you practical, what's-really-going-on advice about work that they don't teach you in school.

Your emotional intelligence is as important as any other business skill.

For the price of a lunch, get the real, behind the scenes information you need to move ahead and stay ahead.

For: experienced professionals, managers, and executives who want to stay composed under pressure.

Format: Digital download (PDF).

© 2025 Betsy Bilhorn / SpiritHoof LLC. All rights reserved.